Terms and Conditions

Effective Date: [09/18/2025]
Website: optimumprimarycare.sysforte.com
Provider: Optimum Primary Care Medical (“Optimum Primary Care,” “we,” “us,” or “our”)

By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read them carefully before using the site. If you do not agree to these Terms, you should not use this website.

1. Acceptance of Terms

By visiting our website, creating an account, booking an appointment, or otherwise interacting with our services, you confirm that you:

  • Are at least 18 years of age, or are using the website under the supervision of a parent or guardian.
  • Have the authority to agree to these Terms on your own behalf or on behalf of another person you are legally authorized to represent (e.g., a child or dependent).
  • Will comply with all applicable laws, including HIPAA and state medical regulations, in your use of the website.

2. Scope of Services

The Optimum Primary Care website provides:

  • Informational Content: General information about our clinic, physicians, services, specialties, and wellness education.
  • Online Tools: Appointment scheduling, patient inquiries, contact forms, and directions to our offices.
  • Communication Channels: Means to request prescription refills, send messages to staff, or ask non-urgent medical questions.

Important: This website is not a substitute for professional medical advice, diagnosis, or treatment. Emergency medical situations require dialing 911 or going to the nearest emergency department.

3. Medical Disclaimer

  • The content on this website is provided for educational and informational purposes only.
  • No content here should be taken as a diagnosis, treatment recommendation, or guaranteed outcome.
  • Reliance on any information provided by Optimum Primary Care or its staff is solely at your own risk.
  • Always seek the advice of your physician or qualified healthcare provider with questions about medical conditions.

4. User Responsibilities

When using our website, you agree:

  • To provide accurate, current, and complete information when submitting forms or booking appointments.
  • To refrain from using the site for any unlawful purpose, including attempting to gain unauthorized access to systems or data.
  • Not to post or transmit harmful code, malware, or spam.
  • To communicate respectfully and not misuse messaging tools for harassment or fraudulent activities.

5. Patient Portal & Secure Messaging

  • Access to secure areas (if available) may require creating a user account. You are responsible for maintaining the confidentiality of your username and password.
  • You agree to notify us immediately of unauthorized use of your account.
  • Secure messaging tools are for non-urgent medical communications only. Messages are monitored during business hours and should not replace emergency care.

6. Intellectual Property Rights

  • All content on this website — including text, graphics, images, videos, design, logos, trademarks, and layout — is owned or licensed by Optimum Primary Care.
  • You may not copy, reproduce, distribute, transmit, or create derivative works without our express written permission.
  • Limited permission is granted to download or print information for personal, non-commercial use, provided it is not modified.

7. Third-Party Links

  • This website may contain links to third-party websites or services. These links are provided for convenience only.
  • Optimum Primary Care has no control over external sites and does not endorse, guarantee, or accept responsibility for their content, accuracy, or privacy practices.
  • Accessing linked sites is at your own risk.

8. Insurance & Financial Information

  • The website may display accepted insurance providers and networks for informational purposes.
  • Coverage information can change. Verification of insurance eligibility is the responsibility of the patient at the time of service.
  • Fees for medical services, co-pays, and balances are due in accordance with our financial policies, separate from these Terms.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Optimum Primary Care and its providers shall not be liable for damages arising from your use of the website, including but not limited to technical errors, downtime, or reliance on website content.
  • We make no guarantees that the website will be error-free, uninterrupted, or immune to viruses or other harmful components.
  • Your sole remedy for dissatisfaction with the website is to discontinue its use.

10. Indemnification

You agree to defend, indemnify, and hold harmless Optimum Primary Care, its staff, contractors, affiliates, and partners from any claims, liabilities, damages, or expenses (including legal fees) arising out of:

  • Your misuse of the website.
  • Your violation of these Terms.
  • Your violation of the rights of another party, including intellectual property or privacy rights.

11. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. The Privacy Policy is incorporated by reference into these Terms.

12. Governing Law and Jurisdiction

  • These Terms are governed by the laws of the State of New York and applicable U.S. federal laws.
  • Any disputes shall be resolved in the courts located in Nassau County, New York.
  • By using this website, you consent to the jurisdiction of these courts.

13. Termination of Use

  • We reserve the right to suspend, restrict, or terminate your access to the website without prior notice if we believe you are violating these Terms.
  • Termination does not affect our rights or remedies available at law or in equity.

14. Changes to Terms

  • Optimum Primary Care may revise these Terms at any time.
  • Updated versions will be posted with a new “Effective Date.”
  • Continued use of the website after changes means you accept the revised Terms.

15. Contact Information

For questions, complaints, or requests regarding these Terms, contact us at:

Optimum Primary Care Medical
380 Merrick Ave, East Meadow, NY 11554
Phone: 516-505-0097

16. Entire Agreement

These Terms, together with the Privacy Policy and any other posted notices, constitute the entire agreement between you and Optimum Primary Care regarding use of this website. They supersede any prior agreements or understandings, whether electronic, oral, or written.